cancel
Showing results for 
Search instead for 
Did you mean: 

Cant access my o2 through virgin media

Jamiecee20
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I was forced over to o2 from virgin media way back when it happened. I never however got an email about migrating my account, so now I cant login to my o2 because I should "expect an email", or when I try login with my email and my number, it says number is registered to another user.

 

Great service this is, Can't get through to anyone on the phone, live chat is none existent. 

Message 1 of 2
250 Views
1 REPLY 1

Enlli
Level 67: Unsung hero
  • 8068 Posts
  • 56 Topics
  • 1653 Solutions
Registered:

You will have to persist with O2

All the ways to contact them are in this guide

Guide: How to find help & contact O2 

The social media route seems to yield results

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
236 Views