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Cannot Access My 02 account - 403 ERROR

AbbieA
Level 1: Joiner
  • 2 Posts
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I am not able to access My 02 account on either App or Website. It brings up a 403 error which I cannot bypass. The contact page just keeps taking my round in circles so I don't know who I can contact. 403.PNG

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Cleoriff
Level 94: Supreme
  • 112483 Posts
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@AbbieA 

It may just be a system glitch. If it's just happened today then check it tomorrow.

If still the same then call O2. They may be able to reset your My O2.

Phone numbers, should you need them tomorrow, are in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 112483 Posts
  • 801 Topics
  • 6700 Solutions
Registered:

@AbbieA 

It may just be a system glitch. If it's just happened today then check it tomorrow.

If still the same then call O2. They may be able to reset your My O2.

Phone numbers, should you need them tomorrow, are in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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TheresaV
Former Staff
  • 1930 Posts
  • 80 Topics
  • 12 Solutions
Registered:

Hi @AbbieA is the MyO2 site working for yo again?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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