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Cancelling my pay as you go contract

Swade2563
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Hi, 

can I cancel my pay monthly contract but keep my phone payment contract as this is not due to end until 2023?

 

thanks,

susan

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madasaf1sh
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@Swade2563 

 

I'm afraid not the 2 are interlinked, so if you cancel the airtime plan, you need to pay off the device plan, in full, at the same time.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5678 Posts
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Registered:

@Swade2563 

 

I'm afraid not the 2 are interlinked, so if you cancel the airtime plan, you need to pay off the device plan, in full, at the same time.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Bambino
Level 78: King of Kings
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@Swade2563 See this guide: How does O2 Refresh work?

I DO NOT WORK FOR O2



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