I have just spoken to a lady about cancelling my contact and wondered if I can receive a letter to confirm this please
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All info here @Kay9 Guide: Cancelling Your Contract
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If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this