Solved: Cancel pay as go

Zoeb · ‎08-11-2021

I need to cancel a sim only I won't be using and pay monthly for

MI5 · ‎08-11-2021

If it's a PAYG sim just stop using it and it will cancel automatically after 6 months.

Check and remove auto top up if enabled.

If it's a monthly contract, how to cancel here Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎08-11-2021

@Zoeb

If it's a PAYG sim just stop using it and it will cancel automatically after 6 months.

Check and remove auto top up if enabled.

If it's a monthly contract, how to cancel here Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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