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Cancel my O2 refresh

Brianmc1955
Level 1: Joiner
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I wish to cancel my o2 refresh account. This us due to the very poor reception I get where I live  and recently has got even worse. 

Please confirm receipt of message  and final date, that I will be connected to my O2 account. 

I do not need to speak to anyone   to try and convince me to stay with O2 , as it's pointless paying for a phone that I can't use at home.

Regards 

Brian McManus 

 

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MI5
Level 94: Supreme
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Registered:

@Brianmc1955 

How to cancel without talking to anyone Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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pgn
Level 64: Magistrate
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You will have to call O2 to cancel, as your device plan balance will need to be cleared also.

Numbers here, @Brianmc1955b: Guide: Coronavirus Community Help and Support 

Call early, 08:15 in the morning UK time usually gets through without too much of a wait.

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MI5
Level 94: Supreme
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Registered:

@Brianmc1955 

How to cancel without talking to anyone Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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pgn
Level 64: Magistrate
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Registered:

@MI5 wrote:

@Brianmc1955 

How to cancel without talking to anyone Guide: Cancelling Your Contract 


That's even better, @MI5 - must remember that Guide next time 👍

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MI5
Level 94: Supreme
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@pgn wrote:

@MI5 wrote:

@Brianmc1955 

How to cancel without talking to anyone Guide: Cancelling Your Contract 


That's even better, @MI5 - must remember that Guide next time 👍


O2 will automatically bill the customer for the device plan costs, if applicable, when the number is ported too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 5
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