Can't sign in on tablet

[Poppysmum]

I bought a Samsung tablet today and I am able to sign into 02 on it. I tried password said it was wrong it's also sent 2 different Mme codes to phone to change password. Says they are wrong code 😡

[MI5 · Accepted solution]

Maybe best to call customer service to reset the password...

[Poppysmum]

Sorry posted twice on phone 🤣 thank you for answer 😉

[Marjo]

Hey @Poppysmum , how are you getting on with this? Did you manage to sort out your login on the tablet in the end?

[Poppysmum]

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@Marjo wrote:

Hey @Poppysmum , how are you getting on with this? Did you manage to sort out your login on the tablet in the end?

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Hi Marjo I dont know what i did but when i was on phone to customer service like @MI5  advised i decided to try again with tablet and i put password in and was in. 

So i hung up on phone 

[MI5]

It's like magic

[Marjo]

Good to hear it got resolved!