This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Can't login to the app

Ds3
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎28-10-2023 12:05

on ‎28-10-2023 12:05

Hi, 

I'm trying to log in to the app but I am not being able to. I changed the password, it tells me something went wrong. What can I do? 

Message 1 of 2
180 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 144567 Posts
  • 634 Topics
  • 27727 Solutions
Registered:

on ‎28-10-2023 12:19

on ‎28-10-2023 12:19

@Ds3 


Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Unlikely that you'd get help in store, but may be worth a last resort try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
171 Views
0 Kudos
Related Content
Top Kudoed Authors
View All
Top