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Can't log in to pay final bill

MyNameJeff247
Level 1: Joiner
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Registered:

I recently moved country and cancelled my contract with O2.  They have sent me a final bill that I need to pay, but I am unable to log in.  When I try to log in, it requires me to verify it is me by receiving a text message, however I cannot receive this text message because my phone contract was cancelled... how do I log in to pay my final bill???

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Bambino
Level 84: Resplendent
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Registered:

Perhaps an O2 account advisor can help. @O2Lisa can you please assist @MyNameJeff247?

I DO NOT WORK FOR O2



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O2Lisa
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Registered:

Morning all, thanks for the tag @Bambino.

@MyNameJeff247 I'll message you privately and look in to this for you. 

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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