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Can’t log in to my account

Shan7
Level 1: Joiner
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Registered:

I no longer have access to the email linked to my account so I cannot log in.

Message 1 of 5
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Mark60
Level 1: Joiner
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And you know that the community has no access to customer accounts and yet you ask?

Message 2 of 5
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MI5
Level 94: Supreme
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@Shan7 

Contact O2 to update your email address.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Message 3 of 5
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Enlli
Level 66: Unequalled
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@Mark60 Not everyone has your superior wisdom.

And not everyone is so critical of others

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 4 of 5
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Mark60
Level 1: Joiner
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@Enlli wrote:

@Mark60 Not everyone has your superior wisdom.

And not everyone is so critical of others


Well, wisdom is gathered by searching and learning.

People who read the guidelines of the community would know the community cannot answer account related questions.

Message 5 of 5
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