Can't log in to app

[Becki1984]

I can't log in to the app, I've been an 02 customer for over 20 years

[Enlli]

Join a very long queue. O2 have been updating their systems and everything has gone belly up

If you are trying to log in to the My O2 app

Instead try the web version 

https://accounts.o2.co.uk/signin

If that works then delete the app, reboot phone and reinstall 

If none of that works then 

You can call O2 on 202

Or use the social media links below

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

[Oxonian]

@Becki1984 

You can try online at :-

https://mymobile.o2.co.uk/

If using the app, try deleting, rebooting your 'phone and then reinstall the up to date version of the app.

This is a customer to customer community so if that does not work, you need to contact O2. You can message them on social media :-

Facebook : https://o2uk.co/O2CFB

X - previously known as Twitter : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

Alternatively, you can 'phone on 202 or 0344 809 0202 if you are a contract customer ; or on 4445 or 0344 8090222 for PAYG. 

Full contact details are here :-

Guide: How to find help & contact O2