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Can’t log in on my O2

Mb95
Level 1: Joiner
  • 1 Posts
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Hello, I can’t log in anymore on my O2 app

i really need to check what I have left

it used to work now it’s says “something went, are you new ?” I’ve been on O2 contract since 2018

Can you help me please ? 

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pgn
Level 74: Whizz kid
  • 35218 Posts
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Are you getting the same result with the app as you are if you try via your browser, @Mb95?

Guide: How-to guide for My O2 

Sometimes the app needs to have its cache cleared, or even uninstalled and reinstalled.

https://www.o2.co.uk/myo2?openSignIn=true#error=notCellularNetwork

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pgn
Level 74: Whizz kid
  • 35218 Posts
  • 224 Topics
  • 1558 Solutions
Registered:

Are you getting the same result with the app as you are if you try via your browser, @Mb95?

Guide: How-to guide for My O2 

Sometimes the app needs to have its cache cleared, or even uninstalled and reinstalled.

https://www.o2.co.uk/myo2?openSignIn=true#error=notCellularNetwork

Message 2 of 2
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