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Can’t get a security code via tsxt

Lauren_A
Level 1: Joiner
  • 1 Posts
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Registered:

I haven’t been able to receive calls or texts and have noticed that there are no bars on my phone. I’m trying to login to see what the problem is but as I’m disconnected I can’t get the security code to login. 
I changed my contract recently but should have unlimited calls and texts still. 
I got my last bill yesterday but it hasn’t come out of my account. I last paid on the 22nd April. 
what is the problem and what can I do please? 

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madasaf1sh
Level 78: King of Kings
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Registered:

@Lauren_A 

 

You will need to speak to o2 on 0800 902 0217 as there is nothing anyone on this community can look at to help you as we are all customers like you.

 

They open at 8am tomorrow morning..

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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Registered:

@Lauren_A 

Check guide Guide: Is the network down for me or everyone? 

Contact O2 if account issue Guide: How to find help & contact O2 

Use Skype if necessary Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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