Re: Block allowance

yanitsa · ‎30-07-2020

how can I block everything out of my allowance

yanitsa · ‎30-07-2020

How can I block everything out of my allowance?

O2Sarah · ‎30-07-2020

Hi
You can put a spend cap on your account, but certain numbers are still accessible.

Info below

https://www.o2.co.uk/help/account-and-billing/spend-cap

Sarah

MI5 · ‎30-07-2020

@yanitsa

Community help here Guide: Tips to avoid unexpected charges on your bill

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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gmarkj · ‎30-07-2020

If you mean so that no calls can be made or texts sent, you could phone customer services and report your sim lost - not your phone, just your sim.
They will block it and send a new one out to you.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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