Bills are getting higher, why?

Sokaina · ‎24-05-2023

hello there,

Why is the bills increasing when I’m not using any data?

Cleoriff · ‎24-05-2023

There was the annual RPI increas in April https://www.o2.co.uk/prices apart from that we wouldn't know?

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Enlli · ‎24-05-2023

Annual price rise?

You need to check your bills in My O2 to see where the extra charges

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Breanna · ‎25-05-2023

Were you able to figure out where the charges were coming from @Sokaina?

O2