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Billing

TJR
Level 1: Joiner
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Hello,

 

i recently upgraded to a new iPhone 13..I had to pay £155 off to upgrade..but I paid it off but you still took my bill 

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jonsie
Level 94: Supreme
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Your billing date will remain the same even if you upgrade

If they took the full amount again then you need to call

O2’s customer service team about – give them a call on 202  or 0344 809 0202

(or the specific Payment management number  0800 902 0217 )

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jonsie
Level 94: Supreme
  • 92919 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Your billing date will remain the same even if you upgrade

If they took the full amount again then you need to call

O2’s customer service team about – give them a call on 202  or 0344 809 0202

(or the specific Payment management number  0800 902 0217 )

Message 2 of 2
173 Views