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Bill query

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Jet
Level 1: Joiner
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on ‎23-08-2023 11:13

on ‎23-08-2023 11:13

I can see from my bank statement that £13.10 was taken by O2 from my bank account on 4 August 2023. I can find no record of it on my O2 website. Can you tell me what this was for?

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Enlli
Level 66: Unequalled
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Registered:

on ‎23-08-2023 11:19

on ‎23-08-2023 11:19

Sorry, as a Community of customers we have no access to accounts.

If it is not in your bill on my O2, either call on 202 or 

Message O2 on 

 (Facebookhttps://o2uk.co/O2CFB)  

Twitter (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,

They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 66: Unequalled
  • 6839 Posts
  • 51 Topics
  • 1529 Solutions
Registered:

on ‎23-08-2023 11:19

on ‎23-08-2023 11:19

Sorry, as a Community of customers we have no access to accounts.

If it is not in your bill on my O2, either call on 202 or 

Message O2 on 

 (Facebookhttps://o2uk.co/O2CFB)  

Twitter (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,

They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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