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Airtime charge

Jools2
Level 1: Joiner
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on ‎05-03-2024 10:56

on ‎05-03-2024 10:56

I changed from O2 to EE last week and I was charged for airtime by O2 yesterday 

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MI5
Level 94: Supreme
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on ‎05-03-2024 11:01

on ‎05-03-2024 11:01

@Jools2 

Your first bill is generated immediately and you pay a month in advance.

https://www.o2.co.uk/help/account-and-billing/understanding-your-bill

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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japitts
Level 4: Observant
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on ‎05-03-2024 14:56

on ‎05-03-2024 14:56

Was this bill generated after you ported out? Did it cover dates after the porting?

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MI5
Level 94: Supreme
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on ‎05-03-2024 14:59

on ‎05-03-2024 14:59

Ignore me, I misread the question.....

It will be your final bill @Jools2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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