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Addons to Phone

jffoz1
Level 1: Joiner
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When did I sign up to Disney + on my phone?

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madasaf1sh
Level 76: Forum Legend
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@jffoz1 

 

You will have added it as a free extra when you took out your contract and forgot to cancel it when the trial period ended. Hence you are been charged for it.   

It doesnt just magically add itself.

 

Full details on how to cancel it and check Guide: Adding and removing O2 Extras  

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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MI5
Level 94: Supreme
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@jffoz1 

Follow this guide Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
Level 76: Forum Legend
  • 10348 Posts
  • 56 Topics
  • 3031 Solutions
Registered:

@jffoz1 

 

You will have added it as a free extra when you took out your contract and forgot to cancel it when the trial period ended. Hence you are been charged for it.   

It doesnt just magically add itself.

 

Full details on how to cancel it and check Guide: Adding and removing O2 Extras  

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 3 of 3
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