on 13-01-2022 14:18
I currently have a pay monthly sim with yourselves I want to get an additional sim only card for my son. When I go through the process to complete this it’s again if I want to change or keep my number.
I don’t want to mess up the currently plan I have for my phone and want to make sure this will be additional before I submit
Solved! Go to Solution.
on 13-01-2022 14:39
on 13-01-2022 14:39
@Steph_31 You cannot have two sim cards with the same number. You would have to take out an additional contract for your son, which would also be in your name.
You can discuss this with O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
on 13-01-2022 14:39
on 13-01-2022 14:39
@Steph_31 You cannot have two sim cards with the same number. You would have to take out an additional contract for your son, which would also be in your name.
You can discuss this with O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
on 13-01-2022 15:01
on 13-01-2022 15:01
That is what I am asking, I don’t want the same number I want a whole new SIM card with a new number
on 13-01-2022 16:06
It's best to speak with customer service otherwise you risk upgrading your own number
If you have another email address then that would work
otherwise
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
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