Account Bill Query

[Maziebe]

Back from a Cruise noticed there are a number of TEXTS 54 in all to a number that is not valid. What is very strange in some cases there have been texts done within a minuite of each other and I can say that my phone was not used on those days can anyone please give me answer to this issue many thnaks

[Cleoriff]

@Maziebe 

We have no access to your account as we are customers like yourself.

You need to contact O2.

Plenty of numbers in this link for you to try

Guide: Coronavirus Community Help and Support 

[gmarkj]

You may have a phone that when turned off and on again sends a text to register itself.
For instance, iPhones do this to register for iMessaging. there is no on or off switch for this. the phone does it when it is turned on after being off.
However if you want to dispute the charges then you will need to call customer services.