Accessing Mobile past bills

Kossi · ‎01-10-2023

Hi!

I need to access and download my past bills. I have just been moved from Virgin Mobile to O2. Virgin Mobile is completely incapable to help me access my past bills. Their virtual assistant is hopeless. Please help!

MI5 · ‎01-10-2023

@Kossi

Not sure if your old bills are transferred too but try this Guide: How do I get to the 'Download Bill' page?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Kossi · ‎01-10-2023

Thanks

MI5 · ‎01-10-2023

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EddieDavies · ‎14-12-2023

Hi Kossi. Did you ever get a resolution to this? I am in exactly the same situation and am going around in circles...

Oxonian · ‎14-12-2023

@EddieDavies

Have you reviewed Guide: How do I get to the 'Download Bill' page? as referenced by @MI5 ?

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