on 21-04-2017 16:14
on 21-04-2017 16:14
I went into the store to say that my singal is really bad (not for the first time! i've chatted online many time) and I dont get any coverage at home or university - so its a breach of the Sale of Goods Act as the product is not fit for purpose. (i pay £50 a month!!) Also, i've brought it to their attenchion (after they denied to help me with coverage) that they granted my phone upgrade when i was 17 without the policy holder present.
I'm just wondering where i stand regarding this as they have sent it up to the managers and say "it will likely go to headquarters".
Thanks
on 21-04-2017 16:38
on 21-04-2017 16:38
on 21-04-2017 18:10
on 21-04-2017 18:10
You'll get nowhere with any complaint as madasaf1sh correctly states especially if you are not the account holder. Even if you pay the bill, you're still not the account holder. But please do correct me if I'm wrong on that.
Contracts are subject to credit checks and given you weren't old enough to have even registered to vote let alone get a credit score, you have to think in terms of who is actually elegible to raise a complaint officially.