on 19-07-2016 11:21
on 19-07-2016 11:21
i got a sim swap yesterday morning and told them i have an iphone 5 instead of blackberry now so it was updated on the system i can make and recieve calls recieve texts but not send any and my internet says could not activate mobile data network i have called various times regarding my issue to be told it is active and i need to check my sim which i am unnable to do at the moment i have reset network settings and all settings after that failed and am stuckfor any other ideas i can try to get it working someone please help me! xx
on 19-07-2016 11:30
on 19-07-2016 11:30
on 19-07-2016 11:37
the lady said it is active her end so need to check the sim but surely if there was something wrong i wouldnt be able to make calls or recieve anything if that makes sense i cannot get to the 02 store today and am desperate to be able to use my phone again so annoying
on 19-07-2016 11:44
on 19-07-2016 11:44
on 19-07-2016 12:04
i dont have it on there when i logged into here it says iphone 5 under device so it is known to them i have an iphone now it so confusing!
on 19-07-2016 12:05
on 19-07-2016 12:05
on 19-07-2016 12:07
ok il give it a go thankyou
on 19-07-2016 12:17
on 19-07-2016 12:17
on 19-07-2016 12:28
on 19-07-2016 12:28
on 27-07-2016 11:29
on 27-07-2016 11:29
Hi @Anonymous did the above advice get your issue sorted?
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