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Anonymous
Not applicable
All I have is trouble with o2 I was on hold for 1 hour 47 minutes what a joke still never got in touch with anyone then the website is no help how do these people run a business

Message 1 of 10
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9 REPLIES 9

Cleoriff
Level 94: Supreme
  • 110680 Posts
  • 799 Topics
  • 6358 Solutions
Registered:

Hi @Anonymous  Long time to wait with nothing sorted!

Is there anything we could help with on here? As long as it isnt account related there may be something we could advise you about?..

*The Game Is On*

Girl in a jacket
Message 2 of 10
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Anonymous
Not applicable
Was this live chat or on the phone
Message 3 of 10
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Anonymous
Not applicable
On the phone not the first time either I find myself wait silly amount of time and it's hard when you work full time and have kids to sort out
Message 4 of 10
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Anonymous
Not applicable
Try around 8.30am it's usually quieter & quicker then
Message 5 of 10
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Anonymous
Not applicable
Not the point should have more staff and not keep people on hold till they close with no warning
Message 6 of 10
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Bambino
Level 77: Grand Master
  • 19561 Posts
  • 955 Topics
  • 2693 Solutions
Registered:

This is a customer to customer forum. If you want to lodge a complaint, take a look at this link:

http://www.o2.co.uk/how-to-complain

I DO NOT WORK FOR O2



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Message 7 of 10
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Anonymous
Not applicable
They do have opening hours & they are outsourcing so that's why there's not as many staff as you desire. Of they kept you on hold then maybe they were busy or wanting their tea
Message 8 of 10
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Anonymous
Not applicable
I have made a complaint never got feed back so hey ho
Message 9 of 10
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Toby
  • 11576 Posts
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Registered:

@Anonymous wrote:
I have made a complaint never got feed back so hey ho

Sorry to hear that @Anonymous , feel free to send me a message and I can chase it up.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 10 of 10
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