on 09-11-2020 14:21
on 09-11-2020 14:21
lockdown blank
when setting up payment details for new payment to savings account it tried this as usual
1 My name
2 Sort code of receiving saving institutation / my new account
3 Acount number as above
I keep trying this but my bank wont accept it, even tho its showing the name of a well known institution as i type in their details.
Any clues as to my or their error
on 09-11-2020 14:39
on 09-11-2020 14:39
@O2Lisa or @O2Georgina or @O2Emma can you assist?
on 09-11-2020 14:59
on 09-11-2020 15:00
on 09-11-2020 15:00
on 09-11-2020 15:48
on 09-11-2020 15:48
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 09-11-2020 16:58
on 09-11-2020 16:58
@O2Emma wrote:Hi @Jenny105 are you trying to set up a diect debit or action a bacs to make a payment thanks .
Hi 7th time lucky. Nickname for the new account changed !! Not that that had anything to do with a SUCCESS. 7th time lucky. I managed to put in 1.00. I never send more 1st time until its verified .
on 09-11-2020 17:01
on 09-11-2020 17:01
on 09-11-2020 17:13
on 09-11-2020 17:13
Thanks I hate these IT glitches.