Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
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Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 31191 Views
  • 146 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 30310 Views
  • 45 replies
  • 6 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Former Staff
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  • 117 replies
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Contacting o2 with queries.

Is there an address that allows o2 users to contact them by snail mail, OR a general email address so I can send an email to o2 WITHOUT having first to answer their inappropriate filtration questions?David Henderson

Anonymous by Not applicable
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Is it possible to have my online account deleted?

I left O2 this week to move to another network, and would like my online account to be removed from the O2 systems.Been told by Customer Support that this can't be done, it will do it automatically after 180 days. However, I no longer have a contract...

Anonymous by Not applicable
  • 1978 Views
  • 5 replies
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Free iPhone 4 Case - Get Yours Now.

In case anyone isn't aware, to get your free case:1. Download the "iPhone 4 Case Program" App from the App Store.2. Launch the App.3. Sign in with your Apple ID/Password4. Choose your case.5. Place your order.Done!Delivery is 3-5 weeks, but that's be...

Anonymous by Not applicable
  • 1508 Views
  • 7 replies
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Bad Mouthing...

I have realised that most of my posts on here have been negative to O2... On the whole i think O2 are a brilliant company and they will always try and help, especially the people in store! they will literally bend over backwards to help (Go O2 Telfor...

Anonymous by Not applicable
  • 1498 Views
  • 8 replies
  • 0 kudos