General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

deleting online accounts

hi im just wondering if anyone can tell me how to de-activate online accounts on the o2 site

Is it possible to have my online account deleted?

I left O2 this week to move to another network, and would like my online account to be removed from the O2 systems.Been told by Customer Support that this can't be done, it will do it automatically after 180 days. However, I no longer have a contract...

why does my phone say limited service?

Help! my phone says limited service, emergency calls only. Im on call and I need service, my partners phone is working fine??

O2 Coverage Checker <a href="http://www.webmap.o2.co.uk/">http://www.webmap.o2.co.uk/</a>

I note this is now 12 months since last update.About Time o2 caught up with the others Vodafone weekly update!!!I know o2 do not read here just felt like sharing.(will this be moderated ?????)

Free iPhone 4 Case - Get Yours Now.

In case anyone isn't aware, to get your free case:1. Download the "iPhone 4 Case Program" App from the App Store.2. Launch the App.3. Sign in with your Apple ID/Password4. Choose your case.5. Place your order.Done!Delivery is 3-5 weeks, but that's be...

Bad Mouthing...

I have realised that most of my posts on here have been negative to O2... On the whole i think O2 are a brilliant company and they will always try and help, especially the people in store! they will literally bend over backwards to help (Go O2 Telfor...

My Nokia N8 keep freezing and restarting !?!?!?!

WTF WTH ??? I am playin with mynew N8 and it is doing this? fokin restarting freezing while am watching movies starting aplications??i think n8 starting disappointing me grrrr anybody help?thnx

Fed up with spam posts on the Forum ?

Then please cast your vote

O2 and Android 2.2

For some months now, O2 have somehow managed to continue going about their business without any employees knowing what Android 2.2 is, let alone when it will be released, if at all!!The time they have taken to get this rolled out is becoming a joke a...

Samsung Galaxy S froyo update

Gee O2...pull you ruddy finger out! In the mean time, fix your terrible customer service.Android 2.2 was supposed to start rolling out on the Galaxy S today. I ring O2 customer support, they didn't even know what froyo meant! I went into my local O2 ...