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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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O2 won't let me purchase an e-sim plan for my old apple watch - just joined O2 on phone contract

Help!I got a new iphone on new O2 contract this week - but O2 won't let me purchase an e-sim plan for my old apple watch.Apparently they don't do this - but this message board says otherwise! (Last year there were threads saying it was £7/month to pu...

NP75 by Level 1: Joiner
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OTAC Scam and O2 in the news again...

Advice offered given below the links to the story in the Guardian and the latest O2 guidance page... https://www.theguardian.com/money/2025/aug/25/o2-mobile-user-scam-deal-contract-phone How to avoid being scammed Always beware cold calls offering ey...

pgn by Level 79: Lord of the Boards
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Oops

Ahh, good start to the week with my Z Fold 7 It is off to Samsung tomorrow, to be hopefully fixed...

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madasaf1sh by Level 79: Lord of the Boards
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Guide edit request

>Working link > https://open.o2.co.uk/Registration @Dave-O2 - would it be possible to get this working O2Open link above into @MI5's Guide: O2 Open & Friends and Family discounts - How to sign up and freshen up the screenshot (from 2014!) that shows ...

pgn by Level 79: Lord of the Boards
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scammed by o2 . proof in text means nothink

done a new 24 months sim . said if i do £24 i get 6 months gift .. so asked to make sure yes u get 6 months gift cafeyn. 25th july 2025 do the sim and get the cafeyn i got turned of to enter the new code .and blow me down 3 months . they then say u o...

JASON11 by Level 1: Joiner
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Cannot make calls from my phone in France

I have an Android phone with a pay as you go SIM and automatic roaming. I spend a lot of time in France and have always been able to make phone calls both to the UK an within Europe until this week. I can receive in coming calls, SMS, emails and What...

JDFrance by Level 1: Joiner
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