Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Been processing for 3 weeks now, even though the phone was in stock,I've had 13 texts telling me my order is running late, I've wasted hours on the phone to India, O2 is an absolut joke.I have 5 phones on my account and I'm ready to cancel the lot du...
anyone with o2 placed an order recently online and had to wait ages for the order to update ? i i upgraded my phone online thursday, said delivery would be friday , my orders still stuck on processing , customer service are absolutely useless
This afternoon I received a one time passcode, which was ignored as I was in a meeting. 20 minutes later I received emails stating that I’ve placed an order for a iPhone 16 Pro. I called O2 straight away and they said that they’d lock my account and ...
On Friday 07/02/2025 at 10:01AM I purchased the Meta Quest 3S with Batman Game for £289.99. I purchased this as a full payment with my Debit Card and this transaction was completed. Delivery should have been for Saturday 08/02/2025, but after making ...
Is it me or is there a dearth of posts recently?
I have discontinued my O2 number, and have had an email advising that my final bill is ready (in fact a credit). I would like a copy of this final account, but when I log into my account (which is still available on the web), there are no bills avail...
Hi, Wondering if anyone has had any information on when they are due to expect the new Samsung s25 if they have preordered? Thanks!
I just returned my pixel pro9 xl as part of my switch up to the s25 ultra. O2 have now stated that my phone is not eligible as I did not return a pro 9 xl but a pixel pro9. What do I do. I definitely sent a pro 9xl
So my 90 days is up and I can switch up, I've put the package together got to the send contract info and contract summary then get this messageI only have 3 other lines (4 including the one I'm trying to switch up) anybody have any ideas?
Been with o2 for years with the same number. New Pixel 9 Pro that I've set up and used for a few weeks. But when trying to connect to the 'WifiExtra' hotspots on the underground (or anywhere for that matter), it does not auto-connect.It doesnt allow ...
