General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Unhelpful o2 staff, Let Me Go

for 3 years o2 have been great!, but I am getting passed around via online chat services and calling the helpline. Please let me go from my contract, you are not suppling me with the reception I am paying for. O2 do not understand the fact that I hav...

Good bye

says it all

Congratulations

Just received this PMCongratulations, npr! As the result of your contributions to the community, you have earned a new rank. Your new rank is Level 15: Cicerone. We appreciate your efforts and hope you will continue to be an active member of the comm...

Chrome and Refresh Monkey

I use this combination and following exchanges of PMs with Leonard, we believe that Chrome+Refresh Monkey may be the cause of a glitch with multiple entries in the Users Online numbers and also logging out of the forum successfully. Would those of yo...

upload charges?

Hi does anyone know if you get charged for upliading photos frim phone to facebook? Cheers

Change O2 email address

Is there a way to change your O2 email address i.e. from user1@o2.co.uk to user2@o2.co.uk. I am receiving a lot of spam and I believe my account was spoofed. I do not mean change the email address that O2 use to contact you. I read an article in this...

Handset Subsidies a Thing of the Past?

Interesting statement by Ronan Dunne regarding future handset subsidies. Are they going to be removed completely and will the independent retailers be laughing all the way to the bank? With their parent company Telefonica Spain removing subsidies in ...

Users Online

"Users OnlineCurrently online: 4 members 2,424 guests"I see the number of guests is an unbelievable number again.Thought this was fixed many months ago.

I am totally disgusted with O2 customer services

I am totally disgusted with O2 customer services I contacted them about a week or two ago regards my early upgrades which is on 16 August however phone is playing up badly I ask if this could be pushed forward by any chance I was told at the time tha...

Sending overseas text

I have sent a few text messages to different mobile numbers in Bangladesh. It is more than 3 days now those messages were not delivered to the receipients. But I can see on my online o2 account that o2 has already charged me £0.82 for those text mess...