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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 44609 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 36411 Views
  • 45 replies
  • 6 kudos

Resolved! Coverage quality dropped

I used to have a good strong signal and reliable data on my SGS2 until around June of last year. I live near North East Leeds just to see if anyone else locally has experienced the same issue?Tested both indoor and outdoors (incoming/outgoing calls a...

Anonymous by Not applicable
  • 941 Views
  • 1 replies
  • 0 kudos

Resolved! lost coverage

Why has my previously good coverage ceased? It just disappeared 4 weeks ago.

Anonymous by Not applicable
  • 2753 Views
  • 17 replies
  • 0 kudos

Resolved! RE: Locked Voicemail and O2 Voicemail from a landline?

I have no credit at the moment on my iPhone and have 2 voicemails which I urgently need to listen too (received text message for both). I just tried to access my O2 Voicemail from my work telephone but I have temporarily locked this with a wrong pin ...

Anonymous by Not applicable
  • 14480 Views
  • 1 replies
  • 0 kudos

Community Badge Design Competition

Hi guys, Because we've recently seen some fantastic badges in the community, we thought it might be fun to do a badge design competition. The badge that receiving most kudos will win and get a special mention in the community highlights and the annou...

Anonymous by Not applicable
  • 5301 Views
  • 34 replies
  • 0 kudos

Resolved! data allowance gone in days but not used!!

Contract bundle renewed on 8th of feb, got message on 14th saying nearly used sll my data allowance ul!I started contract on 500mb but as I use phone for work emails upped to 1gb so didnt go over....ever!Has anybody else had technical issues like thi...

Anonymous by Not applicable
  • 2579 Views
  • 6 replies
  • 0 kudos

New customer, not the best start ...

I saw the nokia 620 was on offer on Wed and thought it would make a nice impromptu gift for the wife, and timed nicely with valentines, she's on orange but looking to change, so I order, get confirmation, get dispatch confirmation and then a text wit...

Anonymous by Not applicable
  • 4870 Views
  • 10 replies
  • 0 kudos

Resolved! Unable to join network

I was working on my iPad connecting wirelessly via my router. Suddenly the connection died. I tried to reconnect without success. I reset the network settings and when I hit "join" I keep getting the message "unable to join the network". I am unable ...

Anonymous by Not applicable
  • 6338 Views
  • 8 replies
  • 0 kudos

Resolved! O2s website.

I am not at all happy about the o2 website as it would not let me webchat to find out why there is a problem with the pay your bill page. Also when I did it was extremely slow and did not take the payment properly so now I have to wait (as there is a...

Anonymous by Not applicable
  • 3468 Views
  • 5 replies
  • 0 kudos