General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

live chat and donkeys

I reckon if capita employed one legged donkeys who are only able to Eeyore Swahili you'd get a better service than at the moment.Discuss......

liar O2

why did the sales person tell me my delvery slot was 8-10am and it's now midday and still not here and why did the web customer service just not say ... we are not going to try to answer your qustion or help you sort your problem

Resolved! O2 - possible Virus text message warning

My wife and I are both on O2 mobile accounts. My wife has twice been sent txts purporting to come from O2, but with a link to a site : s.o2.co.uk. We haven't tried the link, but I would guess that it is a malware link - unless anybody else knows diff...

just a complete waste of everyone's time

why does it always take an average of c20 minutes to get through on 202 .. cunning plan to detere .. I d think so

\tes

It is free to check messages usually from a landline.

88222

This number is from **bleep** sites like babe's. Com you've got have been on these sites for you all to receive the add texts.there's no other way Thay can get your number.....

Your account will expire in less than 48 hours

Hap this email from "Apple"Obviously it's not from Apple, but just everyone be aware if it's doing the rounds.....If you were to click the link in the email it attempts to run a script of some sort so it could be quite nasty.... Update your Account. ...

Coverage: a cautionary tale!

I took out an O2 contract in 2012 after checking all of the main telco's coverage maps: where I live it showed a full strength 2g / 3g signal so I signed up. Signal coverage wasn't great so I complained and was told that a transmitter was down and wa...

Generic smartphone (android)

I have a smartphone, which looks and acts like samsung 24, but is andriod and from China It works really well, but one thing it refuses to do is turn OFF voicemail I have spoke to the so called Gurus on 02 three time so far and they all say it will b...

Resolved! can someone tell me what data you can use within your data allowance, please?

I keep getting charged for mobile.02.co.uk browsing. Please help. not very knowledgeable about these things.