General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Resolved! O2 and Hutchinson

So... Hutchinson want to bid for O2. what with them and BT wanting the O2 network it is clearly up for sale. Is there something Telefonica arent saying as they clearly want shut. mind you with the impending roll out of LTE to replace Airwave clearly ...

Voda To Acquire Sky? O2 Marginalised???

Analysts expect Voda to launch a takeover of Sky in the New Year. What would this in combination with BT's proposed acquisition of EE mean for o2?Effectively there would be two quad plays and two stand alones in the UK market. With Three rumoured to ...

Resolved! Micro sim transfer to I phone from old phone

How long do contacts etc take to go over to new phone

Tracking Software.

Firstly, apologies if this has been covered somewhere else, but tried searching Tracking and it tends to relate itself to tracking orders.Recently saw a news article about some software that is cross platform and someone was able to track his stolen ...

Resolved! Micro sdhc

Can I use a 128g micro sdhc card in a htc one 8m phone ?

Email Bug?

Has anyone else had any issues with their emails lately? I have 3 email addresses. Last week I received a junk email (similar to one I always get) but this time it said the sender was me. I clicked the name of the sender (as sometimes it can say one ...

Resolved! s4

Hi my wifi has stoped working and my phone screen keeps going white have only had it 1 year any ideas

BT Superfast Broadband To Be Regulated By OFCOM

http://m.bbc.co.uk/news/technology-30831125Many would say about time.

How would your imaginary ideal mobile network look like? :)

Hi, hope you are all well Just wondering what kind of perks offered by other mobile networks, would you like to see on O2? Or perhaps, there's something that O2 offers which other networks don't which is important from your point of view? Here goes m...

Resolved! VAT

Back in the old days the cost of the phone was included in your tarif and you paid VAT on all of it. Now that the phone is seperated from the tarif with a "fixed sum loan agreement" are you paying vat on the cost fo the phone? I can't find any refere...