General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Goodbye 02...12 years and all you offer me a £1 loyalty discount...

After 12 years with 02 and my contract ending shortly,yesterday I rang 02 for this deal Tesco offer : 1000 minutes/5000 text/1 gig of data £10 per month 18 month contract Tesco/02 02 wanted £16.50 per month for same tarif and when I asked about the l...

SKYACTIV Technology

Mazda 2 colour: red ..... thinx ..... between cherry red ..... & ..... pillar box red ..... metallic finishseen parked on t' end of row outside my block of terraced houses ..... & ..... all on its o-neh-o what a sweet piece of kit What is SKYACTIV Te...

If you are getting SPAM sms you may like this!

I've been having a lot of fun doing this all week I must confess. I've reported them all! . I'm sick and tired of getting PPI,Casino,etc... sms all the time! Mobile users who receive SPAM messages (PPI, Accident Claims etc) can report the text messag...

Free fitbit

Got my Samsung s6 today. The guy in the shop said I had 14 days to claim my Fitbit but the website said I can't claim until after 14days?How does that work...

Just updated my LG G2

Yay and all that. One problem though, on the firmware update screen it said my telephone was rooted. Strange because I haven't done this ever. Perhaps it means temporary root permissios however the update seems to have gone through OK thus far. If I ...

"Call Me" Numbers

Can I just say what an utterly excellent idea this is? https://if.o2.co.uk/For £10 a month, you can set up a local number in one of 42 countries, which forwards to your mobile. The person calling only pays 'local' rate, and you pay nothing to receive...

Resolved! o2 travel useless

rang o2 as I was goung abroad and joined the o2 travel package ..was told unlimited data in Belgium and NLands. Worked for less than an hour and travelled the length of B and NL without data ..even though was seeing H+ .. as I was travelling through ...

Bill increase

i was going to leave O2 last year but they offered me a good deal of £13 as I was out of contract. The recent Bill increase has added £4 a month, which I believe to be a ridiculous amount. Has anyone else experience this problem? I'm not going to pay...

Resolved! password hell

o2 sites take you round in circles ....oooooo

YOUR WISPARED7 NEEDS YOU!

t'my skit on that Kitchener poster anyone not you @MI5 ... I'd feel bad having taken up a lot of your time in the past & no offence mate, but i really really really instructions easily presented in orderly fashion eg BULLIT-POINTED not essay-style no...