General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Want to crash someone's iphone? Now you can....

Interesting. ... http://www.theguardian.com/technology/2015/may/28/iphone-text-message-bug-crash-apple-watch-ipad-mac

Resolved! Messages

My messages and imessages are saying 'sending' on my phone and are never saying sent and going back to normal, yes the messages are still sending so they have sent to the other person but still say sending? Its been like this for about 24 hours now i...

Resolved! Mamnoon...Live Chat.

Just a wee while ago I was talking to the above named man, he was a fantastic help and I was very grateful for his very detailed help. Unfortunately I somehow cancelled the live chat. I wouldn't want him to think it was deliberate. So Mamnoon, thank ...

courtesy phone

My phone Nokia lumia 925 with retail price £250 was send for repairs today from your store in Manchester's Trafford shopping centre. In replacement I was given Samsung E1200 with retail price £5 I had to leave £25 deposit for. Dont make sense to me a...

giffgaff getting DDOS attacked (apparently)

Hey guys,Don't know if anyone has mentioned but gg are apparently under attack from a DDOS... It's definitely been on and off for the last 24hrs+ but no word on what the cause is.Somebody posted on the forums to make sure u were topped up as they wer...

02

I have never been part of a rubbish network, the data on my phone uses up witjin 2 days of having it , hardly any network coverage , customer service is like a non existent swiss army, bills heavy and i hardly use it, have told them i am partially si...

Resolved! Lost mobile phone.......

Is there an 02 contact number to ring now?

Sony acknowledges viridis's Meh, Xperia Z4 is renamed Z3+ worldwide.

http://www.theverge.com/2015/5/26/8659357/sony-xperia-z3-plus-specs-features-release-dateFair play Sony, kudos for recognising it's not a full update.

Resolved! Screen turns off inappropriately

Hello I recently bought a new Sony Xperia Z3 Compact which I love, specially after it was upgraded to Android 5.02. My problem is that the screen turns off too soon and even while I am reading it. I am not sure how to fix this. Some phone have someth...

Network outage to be compensated

This has caused serious financial and personal damage today, apology is not enough ..O2 will have to cover all losses incurred during the outage