Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
This is a non-profit organisation. Good to know if you're out on your own.Strut Safe
So many people I know piggy back on O2 from well known Supermarket? I have What is called premium number, extra scrutiny. 07895 xxxyxx I love being O2 customer!
why has o2 no longer have an online assistant and no i dont mean that AI robot that keeps telling me that the agents are all extremely busy and that i can ask them then when i type explaining everything they repeat the same unuseful answer they gave ...
Edit - This is an upgrade, not a new contract. Long time customer, two accounts, mine and my sons. Linked, I am the account holder on both. Upgrading my sons handset and paying the £60 odd that was left on the device plan. I tried to order a Samsung ...
Just a query for everyone really to see how much data is the most you have used in a month. With video sizes being larger than ever thanks to 4k content and people using their phones as hotspots for downloading games etc…. I know the limit on unlimit...
This might be of relevance to some community members :- Samsung reveals exactly when your Galaxy phone is getting Android 14 | TechRadarhttps://www.techradar.com/phones/samsung-galaxy-phones/samsung-reveals-exactly-when-your-galaxy-phone-is-getting-a...
can anyone tell me how the hell i can talk to a real life person i rang the number and after over half listening to some terrible music if thats what its called some one answered and told me i needed a different department and put me through to anoth...
How do I cancel Disney+?
I have paid my o2 bill on 10 November as required and it has been confrmed and gone out my bank, So why am I am getting text threathening me I not paid my bill and saying be cut off--it is now 13 November
Hi so I recently ordered a new phone with, but I don’t need it anymore does anyone know an address I can send back to or anyway I could send it back?
