General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

I need a phone with great battery but reasonable price am on benefits and am a special needs

Forced to use the MY O2 app - Boomer mode engaged

I just went to the O2 website on my PC to talk to support regarding an order. Only for the chat bot to force me to use the O2 app and have to try and type on a small phone screen instead of being able to do it on the website. Screw accessibility need...

Uswitch Upgrades.

For those waitingThe ability to upgrade on USwitch appears to be back Same goes for Moneysupermarket

O2 UK See Significant Inbound 2G and 3G Roaming Traffic as Switch-Off Looms

First hiccup to appear in the 3G shutdown.How did the other networks get round this?https://www.ispreview.co.uk/index.php/2025/04/o2-uk-see-significant-inbound-2g-and-3g-roaming-traffic-as-switch-off-looms.html

Partially Deaf (older) ladys decision re new mobile phone

Hi if U have reviewed earlier posts I'm trying to decide on a new phone. Ive trialled the Amplicomms M9500 smartphone and Amplicomms mobile 7500 (now 7501?) I could hear the ring & notify.The smartphone( from Hearing Direct) might be good for an elde...

no signal

not had a signal for 4 days, checked server status and says upgrades being done in area hopefully be working by 17th april. i only topped up my phone last week so looks like i will loose a months use. havent got wifi calling on my phone, is there any...

OneUI7?

Hi, does anyone know when 02 Samsung Galaxy Z Fold 6 will get the OneUI7 (Android 15) update?Thanks, Jim

O2 Completes Work to Improve its Mobile Network in Manchester

O2 Completes Work to Improve its Mobile Network in Manchester - Virgin Media O2https://news.virginmediao2.co.uk/o2-completes-work-to-improve-its-mobile-network-in-manchester/ O2 UK Complete 4G and 5G Upgrades for 5,700 Postcodes in Manchester - ISPre...

Phone, older person, hearing accessible,

Lost in whats available. Ive had a phablet for 7 yrs , this was knocked from my hand and died. Confused by the arrayIm now looking fora mobile phone : Android GS Certified, fairly simple to use for older personwifi, blue tooth 4.2 (i believe) , for m...

Problems with transfer of ownership and customer service

I am trying to transfer the ownership of two mobile numbers, from an account in my husband's name to an account in my own name, with his consent, as we have separated. 5 weeks later, over 8 hours on the phone and after many attempts, we are no furthe...