Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 43995 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35886 Views
  • 45 replies
  • 6 kudos

Resolved! Very disgruntled about the 3g,4g service abroad

Hello allI have just returned from holiday in tenerife. I must say im furious about the non exsistant service in that european country. I was tied to using a provider named Movistar. 5 days I tried conecting to the internet with this provider to no a...

Anonymous by Not applicable
  • 20882 Views
  • 24 replies
  • 1 kudos

Priority tickets

For the 3rd time in recent months I have attempted to used priority booking for concerts at The O2 in London.In each case I logged in in plenty of time, was added to waiting room as soon as it opened and offered tickets shortly after the sale opened....

Anonymous by Not applicable
  • 1368 Views
  • 1 replies
  • 0 kudos

Usa charges

I went to the USA for 2 weeks. I hadnt planned on using any data and just connecting using wifi.When i turned my phone on i got a txt from o2 outlining the charges and that for £4.99 i could get unlimited data, txts and calls and text travel to sign ...

Anonymous by Not applicable
  • 1273 Views
  • 1 replies
  • 0 kudos

Loyalty, meh

Been with o2 for many years and come to end of contract. Fancied an S8 + and asked what they could do for me. Answer was nothing. Won't budge on any aspect and can only get sane deal as new customers. O2 obviously have far too many customers as it is...

Anonymous by Not applicable
  • 1991 Views
  • 10 replies
  • 0 kudos

Scam courier pick up from 07537 403088

There seems to be scam text messages from 07537 403088 from, supposedly, DPD couriers saying that they will pick up your parcel today and asking you to text back 1, 2 or 3 to cancel or postpone. Texting back 1, 2 or 3 may mean that you have agreed to...

Anonymous by Not applicable
  • 1349 Views
  • 3 replies
  • 0 kudos

Cheshire oaks branch

I upgraded my phone in February of this year, and being a complete tech fool, i booked in to have the guru to help me transfer and set up at the Cheshire oaks branch. She was a young lady and she was fantastic. She transferred everything for me. The ...

Anonymous by Not applicable
  • 1395 Views
  • 4 replies
  • 1 kudos

Aleting folk to spam or phishing O2 bills

I have just received this email which fortunately went straight to my spam folder, there dos'nt seem to be an easy way to alert either O2 or other users that this is doing the rounds which is why Im posting here. Your O2 bill Thanks for your attentio...

Worst experience ever

I've had the worst time with 02 in the past week their customer service is appalling. My phone which I've had a month and a half developed a small spot so I went into the store and the "Guru" (I now find that word useless) told me it was a dead pixel...

Anonymous by Not applicable
  • 2660 Views
  • 9 replies
  • 0 kudos