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Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 30429 Views
  • 146 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 29956 Views
  • 45 replies
  • 6 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Former Staff
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  • 117 replies
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Online shop credit card details - CVV field

American Express credit cards use 4-digit CVV validation numbers instead of the usual three. If you try and pay with an American Express card, once you input the card number, the CVV input field changes from max length 3 to max length 4 to allow you ...

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Jonathan by Level 1: Joiner
  • 3818 Views
  • 15 replies
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Interesting topic

This ought to provoke a little discussion. I see pros and cons. https://www.bbc.com/news/education-47101875

Bambino by Level 84: Resplendent
  • 905 Views
  • 4 replies
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Ordering iTunes vouchers: invalid email address

This topic was first brought up 9 months ago here, but the problem was never fixed. I feel it's time to start a new topic as that one was brushed under the carpet. If you go to "http://www.o2vouchers.co.uk/" and try to buy an itunes voucher it will s...

Red3 by Level 1: Joiner
  • 2211 Views
  • 3 replies
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New phone

Hi all my contract with vodafone ends next week so was wondering if you guys can help me choose a new phone as I don't know what get

blissgirl by Level 33: Firestarter
  • 11369 Views
  • 23 replies
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Huawei redemption website issue

I'm aware that you cannot claim until 30 days after your purchase, but has anyone reported the issue they have with the captcha on the site? Is this the correct place to place such an issue? I'm sure this will cause issues for people when they decide...

Brophy by Level 1: Joiner
  • 20647 Views
  • 58 replies
  • 0 kudos