General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Sorry to say this.

Sorry o2 and everyone to say this but when my free date and mins and texts ends and credit runs out I will no longer be using o2 I will be using Giffgaff from then on. My free date and mins and texts will be running out by the end of this month.

Samsung Galaxy Note10+ Final Render | August 23 release date |

Samsung is set to hold the Unpacked Event next week in New York city where we are expecting to hear about the Samsung Galaxy Note10, Note10+ and the new Samsung Galaxy Watch Active 2. Source: Android HeadlinesWe also get a look at the sides of the ph...

A Cat Amongst The Pigeons?

I wonder how the other networks will respond to this?https://www.bbc.com/news/technology-49126035

Do you care what chipset is in your phone?

On PCs I'll admit to sticking to Intel CPUs and lately I tend to seek out handsets with one of the Qualcomm Snapdragon chipsets (though the Samsung J3 I had before the Nokia 5 had an obscure one and I didn't notice a great deal of difference but thin...

Reward nominations - July 2019

Hey everyone, August is fast approaching which means it's time for the community reward nomination! Each month we ask the community to nominate piece of forum content that made a great contribution to the community. The focus is on guides, reviews, p...

5G is coming to O2 in October 2019!

Who is excited about this?I've been looking forward to 5G since it was announced.I know I won't get to use it this year but I can't wait until 5G is as widespread as what 4G is now! I'm looking forward to the bigger network capacity in busy places an...

Customer Satisfaction

Was speaking to Calvin earlier today in the retentions department, had some really great service from him, only problem is after I had completed payment the call got cut off and I didn't get to thank him. Is there anyway I can fill out a satisfaction...

Samsung Galaxy Book S incoming with Snapdragon 855 and Windows 10

There was a mysterious Samsung device on Geekbench running Windows with an Octa-core CPU and judging by the 2.84GHz clock it was the Snapdragon 855, now Evan Blass, a well known source for leaked information around Android products, has confirmation ...

Lasevia scam - hoping this post will help other customers

Well, I am posting this here in the hope that this will help other customers.I have been, as I came to find out now, another customer trapped by Lasevia Limited (free4books or similar) situation.Last month, I came to realised that for about an year I...

Huawei Gallery app

Anyone else got a Huawei phone? If so, what do you think about the Gallery app? I think it's absolutely awful. Unlike other phones I have used, it cannot be limited to look for picture files in specific directories. This results in pictures such as a...