Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Yesterday I saw prepaid SIM cards on sale next to sushi in a Co-op supermarket. The O2 SIM cards are branded "Your Classic Pay As You Go sim" and state "3p a minute", "2p a text" and "1p a MB" on the packaging. These SIM cards have expiry dates print...
I was in London on Friday and decided to go into the Samsung Store on Oxford Street to actually get a proper hands on with these handsets instead of just looking at them fixed to a table in the mobile operators stores. I actually wanted to pick these...
Evening all Just spreading abit of positive feedback, as in this day in age, its so easy to spread negative feedback, so it's always nice to give good feedback when due Only joined back with O2 in December after a long 10 years or so.Since joining I'...
This makes no sense...I am staying in an area of London where signal isn't great for O2 (according to the coverage checker) so I thought well as I'll be relying on mobile data during my stay, I'll check which networks have the strongest signal and ge...
Just to let people know there is quite a sophisticated website that looks exactly like O2's which is currently top of the search rankings on yahoo and bing. It may be on other search engines too but it is not on Google.It is a Phishing website which ...
Waiting for customer service, now for about 97 minutes. Lovely!
Hey peeps,This one may already be on some of your radars but if not, Samsung are very soon going to reveal the next Samsung Galaxy. There's a lot of hype around this years event so what do you think we'll see tonight? What are your bets and predictio...
HiI am travelling to Japan next month for 3 weeks. Can anyone recommend a Data SIM for use whilst I’m there? Thank you.
Hi all, wondered if anyone could break this down for me. I just got off the phone to a customer service agent where I'd called to change my payment date by a couple of days from the 29th of the month to the 1st of the month to ensure it was always af...
Hello,I have recently been posted (armed forces move) and in my new house I have next to 0 signal. Obviously I don't want to end my contract as I will have to pay around £350 and it's not o2's fault that I had to move. My question is... Who can I ask...
