Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Been an o2 customer for 18 years now and just lost a lot of loyalty for them due to having to pay for a mistake made by a staff member over a year ago.Just made my day this has.... not.
I just wanted to ensure that Kevin C. was recognised for being an asset to O2 as a customer service advisor. He is the definition of great customer service, polite, friendly, ever so helpful and went out of his way to not only ensure I got a good dea...
Has any got the O2 Customer Support Email Address? It would be much appriciated! Looks like you landed on a popular topic. If you're looking to contact customer service to upgrade, get a PAC, join or get a new device or tariff, you can also contact O...
I recently bought a new O2 Pay Monthly phone to replace my old O2 PAYG phone. At the time I was receiving a lot of robocalls calls in mandarin on my old phone. I tried blocking them but they just switched to another number. So I decided to change to ...
It's been a while since I looked at what phones are available on O2, but with my contract only having 4 months left to run I'm starting to look around and was thinking of paying off my refresh and getting a new phone. My wife too, who is also lookign...
Hi.Always dealt in store but due to current restrictions upgraded online Friday and paid the premium delivery for Saturday .uk mail tracking number did not work but received a text from dhl saying it will be delivered Wednesday. It's not a big issue ...
I've have been trying to contact O2 for 30 days to seek help in these financial time of hardship! EVERY other company, Bank, credit card etc have given the population a 3 month payment. EVERY TIME I'VE TRIED TO PHONE YOUR EXCUSE FOR A COMPANY I HAVE ...
Hi everyone, I hope you're all having a good week so far! We know a few of you access the Community only via their mobile phone, while some might only do so occasionally and mainly use their computer Today we'd like to get some feedback from you on t...
When you scroll down the front page of the Community Forum on a mobile, the"Latest reply {date} by _____" does not show who the wrote the reply, it's blank - not sure if it ever worked, but something for the next Khoros status meeting perhaps?
HiyaIm wondering has anybody upgraded early through O2 Refresh? Im looking a new either Iphone or Samsung Galaxy? Any recommendations and advice wud be great? Thanks
