Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Be aware that if you update to iOS14 on Wednesday, some apps may not work just yet.Owners of iPhones and iPads are being warned that some apps may experience glitches because Apple only gave a day's notice of the release of a major update to its mobi...
hi has everybody's 02 gone down cant phone in or out hope we getting compensation for this
Hi All, I requested PAC code for 2 PAYG numbers with O2 via SMS service on 65075 which kept failing. Called Customer Services on 4445 on Friday and again on Monday. Both times they said there are 2 options: 1) SMS "PAC" to 65075 but it will fail if y...
Okay, seems to be some buggy stuff going on here, last month I topped up twice, 15 and 10 Pounds, I recieved a 1 pound reward (10%) but nothing for the 15 Pounds Topup ( So I am 1.50 short for my next rewards) I have been getting 10% for years now - ...
Hey I am after some advice. I have tried several times to log onto the public unsecured O2 WiFi when my signal hasn’t been strong enough. For example when trying to use scan and go in a supermarket. I log on successfully but then it says the page is ...
I’m so very disappointed that O2 decided to move away from the 12 month upgrade. Vodafone are now doing what O2 used to do and it’s very tempting to move away from O2 now. This was probably the only thing I got from O2 as every other offer is not gre...
I recently (3/9) rejoined O2 after many years with EE taking up a pay monthly contract. I've had to call customer services a couple of times since then and noticed that their customer service line is almost designed to direct you to online help then ...
Just wondrered if anyone had any luck with talking to O2 about this. But my bill is over £60 everymonth (for literally 5gb of data). It'd cost nearly £1000 to pay off my contract to get out of it to go sim only. But sim only is so so much cheaper (th...
On a scale of 1-100 how much higher than 100 would u go to mark how abso ****** O2 is as a company? I think if 100 is as bad as a company can be then there must be some imbalance in space/time that has allowed O2 to be above and beyond the top mark o...
