Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
O2 have randomly shut down my network, even though I just paid to upgrade and I have been a customer for 10 years. mY NEW DEVISE AND ACCESSORIES ARE DUE TO ARRIVE TOMORROW BUT i WILL NOT BE ACCEPTING THEM AND WILL BE GLAD TO WALK AWAY FROM SUCH AN AP...
Will i have to ring 02 in the morning at 8am ? I have received my bill and its more than double I have been charged twice for Disney + i havent got this Advice please
So, upgraded my sons phone, in my name but every single instance of it online is my sons name, my name connected to that number exists ONLY with O2.Since upgrading 5 days ago, he's had 3 calls from people asking for me about an accident I had recentl...
What a joke customer service is just phoned them someone spoke one little line then stuck the phone on the side soon as i started talking for 4 mins nothing how can anyone talk to them about anything if u get ignored wrong bloody phone ordered so mor...
Posted about a dead phone. Being partially hearing I have also bought phones reccommended by Action for Hearing Loss. This charity no longer provides this service. My last phone was an Amplicoms M9500. It had an easy facia for older people but could ...
5g speeds in Llandudno Asda carpark lol not sure why the upload was slow lol
Will these ever become available to payg customers?Many MVNO and payg services offer this (smarty, voxi, iD Mobile)
My daughter is now 18 and we'd like her to manage her own account. How do I move her off my account and onto her own?
Replacing my iPhone today due to accidental damage. Nice and easy same day replacement. Call o2 to tell them I need my e sim QR code for the new phone only to be told it’s got to be posted out!? What’s the point of having electronic options if you us...
Hoping someone can help. I've just upgraded and S20 5G to an \S21 Ultra and there is an offer of an extra £150 when your trade your old phone via 02recycle. I've tried to enter my order no into the promo/voucher code and I'm getting the message that ...
