Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
This contains some useful guidance :- BBC One - Rip Off Britain - What to do if your Phone is Stolenhttps://www.bbc.co.uk/programmes/articles/4SRrKX6GQdcqsGGNz4tvmqk/what-to-do-if-your-phone-is-stolen
I have been on O2 for 3 years. The first 2 of them were on my phone contract. At the end of my phone contract, I agreed to move to a 2 year SIM Only Contract. So I was led to believe that the ETC (Early Termination Cost) shown on my O2 App is the cos...
I want to leave 02 virgin. I have spent 2 hours trying to log into my account, multiple 'password not correct , silly verify with bicycles and traffic lights, 3 resets, 4 PAC requests, I am stuck. What next, I will chuck the phone out of a travelling...
This is an informative article for those who have ever wondered how digital data circumvents the world :- Meta plans to build a $10B subsea cable spanning the world, sources say | TechCrunchhttps://techcrunch.com/2024/11/29/meta-plans-to-build-a-10b-...
For the past week ive been trying to upgrade my o2 contract via my account online and over the phone. I get all the way to the end, then i'm asked to enter credit card details to pay £1 for an upfront payment verification check. This fails every sing...
We are in a very rural area of North Wales and have had the benefit of the Shared Rural Network initiative utilising a Home Office mast (for emergency services) to now provide a mobile signal from all 4 SRN providers (O2, Three, EE, Vodafone). Previo...
This is a bit of a long one but I'll try to keep as concise as possible It started when I was having a look at the black friday deals and tried to add something to my basket via o2 switch up. I was presented with an error tried a different browser st...
Its been over a year this fraud of a new phone worth over £1000 was done on my account and O2 keep promising to remove this from my credit report knowing this wasn't my fault but nothing has happened. I just keep getting tossed around with the last a...
Surely this cannot be just me - I have been trying to get 8 back bills that I cannot download online in order to complete my tax return since AUGUST 24!!!....back on the phone now ALMOST 4 MONTHS LATER as this still hasn't been sorted out.15 or so ph...
About three years ago I took it a contract for a laptop with data plan. I recently called CS to cancel the data plan (as I believed I could do after a certain time period had elapsed) as I never used it and it was an additional expense.Unfortunately,...
