General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Twitter

Does anyone here use Twitter from their mobile? Can you confirm whether or not o2 charge for sending SMS updates? Also, did you have any problems registering your phone. I sent my verification code to the number given don't know if it's activated as ...

Is it possible...

To have voicemail message to text message?Because I'm deaf myself and I cannot use 901 to listen to a message.I can't relying on my Dad to listen to any of private messages.For example; when someone (like a friend) rings my mobile and leave a message...

Phone Fraud

I recently had my phone stolen from my handbag in a nightclub. I am a student that lives in student halls so i do not have a landline, and therefore it took me around 24hours to get in touch with o2 to bar my sim. (in this time, however, it was repor...

Meet the vendors at O2 Technology roadshows

I recently attended one of the O2 Technology roadshows and I'd definately recommend them for anyone interested in mobile email, or remote working. They provide a good overview of what's in the market, and also a chance to meet the suppliers - includi...

Restriction code for Nokia 6300!!

Tried all over i got a Nokia 6300 but orange only tried many codes to no avail.How do i unblock the phone to use my o2 number sim card thankyou Jason!!

Unlimited Data/Wi Fi

Hi There.Regarding the £29.38 a month iPhone tarrif, I was just wondering what the unlimited data and wi-fi exactly means. Is this pretty much the same as "free internet" on the phone? So I can access youtube etc on the iPhone as part of the tarrif c...

Frozen iphone

Does anyone know what to do/why my iphone may have frozen? It won't go back from my favourites page.

Visual voicemail

I've been trying to set this up for a few days now but always get the same error:Voicemail ErrorTrying again later.Any ideas?

CODE TO LENGHTEN RING BEFORE GOING TO VOICEMAIL

Hi can you please give me the code I need to enter to lengthen the rings before going to voicemail. I can never get to it in time.Thanks...

What the heck? 0845 and 0870 numbers not included in bundle!

What a shocker of a bill this month. I had to make a few calls to call centres (0845 numbers) over December and it turns out that 0870 and 0845 numbers aren't included in your minutes bundle! What kind of a joke is this? Why on earth, when you're pay...