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Where has the Recent usage feature has gone?

Bty_Low
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Any help with this ? has it moved? will it come back? if not why has it gone?

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madasaf1sh
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@Bty_Low

I find it now under bills and current charges as it seems to have its own menu now.

I have checked on 2 accounts and can see it in both
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Bty_Low
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Ok i'm clicking on bills and current charges which gives me a dropdown. I would normally select View airtime bill and it opens a tab all to do with bills and billing, Recent usage was in the menu on the left but has now gone?

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Bty_Low
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Just to be clear, i can access previous bills and look at them in detail, ie numbers i called and who i sent texts to etc but i can only do this in completed billing periods. I used to be able to see the current billing period and its that feature that seems to have gone?

 

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kerryhouse
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having the same problem.  Have you managed to find it?

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jonsie
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Message 6 of 15
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Bty_Low
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Hi Kerryhouse, no i've not found it. i can only view stuff from the last and previous billing periods. There is nowhere to see reasent usage from the current billing period 

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Bty_Low
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This only shows the last billing period not the current one

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TheresaV
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Hi everyone @Bty_Low @jonsie @kerryhouse @madasaf1sh 

 

We have discovered an issue with the recent usage feature and are currently working on a fix. I will let you know once it has been implemented and all is sorted smiling

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Message 9 of 15
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Zuz_34
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Any news on this issue, or when it will be resolved? 

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