Very Angry

[Anonymous]

Badly Treated by Carphone Warehouse.

Pathetic O2 using such a disgraceful company who bully people. Well not this guy.

I am leaving O2 when contract is up.

I am due an Upgrade and Carphone Warehouse ring me 6/7 times A DAY. I have had to block the number. Now they txt me.

I answered two of their calls on Saturday to tell them to stop bothering me. CHARGED FOR THRE MINUTES EACH CALL AND £8.00

Bloody disgrace. Went to complain. waited 28 MINUTES on the phone onlyto get cut-off. 

Rang back . Waited 12 minutes to be answered only to be toldto ring back in 4 days to dispute the calls

PATHETIC O2, PATHETIC!!!

DEAL WITH A COMPLAINT AND DON'T FOB CUSTOMERS OFF!!!.

[Cleoriff]

Sorry to hear this @Anonymous....but you could have opted out of these marketing calls via MyO2... (Under My Choices)

[viridis]

eh, I swear I just replied to this.?

[browni]

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@Cleoriff wrote:

Sorry to hear this @Anonymous....but you could have opted out of these marketing calls via MyO2... (Under My Choices)

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And of course O2 make this information easy to find...

[MI5]

You can't be charged for incoming calls and CPW are an independent company with nothing to do with O2 at all - They deal with EE and Voda too so any complaint you have is with them and has no place on here, I'm afraid.

[Cleoriff]

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@viridis wrote:
eh, I swear I just replied to this.?

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Different poster @viridis

[Anonymous]

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@MI5 wrote:

You can't be charged for incoming calls and CPW are an independent company with nothing to do with O2 at all - They deal with EE and Voda too so any complaint you have is with them and has no place on here, I'm afraid.

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Spot on.

[viridis]

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@Cleoriff wrote:

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@viridis wrote:
eh, I swear I just replied to this.?

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Different poster @viridis

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Ahhh. 

[Anonymous]

De ja vu

[perksie]

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@viridis wrote:
eh, I swear I just replied to this.?

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Perhaps you did, they might have set up two accounts here. 

The posts are almost identical.