on 06-09-2023 19:14
Hi I had a text about and order I made but I did not make any orders…
does anyone know anything about this and what it means ?
I called o2 but I could not understand what he was saying!
thanks
on 06-09-2023 19:49
It's just an automated system message that gets sent out when customers are moved to the new billing system.
Nothing to worry about.
on 06-09-2023 19:50
on 06-09-2023 19:50
on 06-09-2023 19:56
on 06-09-2023 19:56
Bit disconcerting.
on 06-09-2023 19:57
Exactly what we all said when we found out @JM-1
O2 need to be clearer but they won't be, of course......
on 06-09-2023 19:59
on 06-09-2023 19:59
Thanks all
on 07-09-2023 21:00
I'm just had this message too then I checked my account it said this:
ORDER TYPE:VasChange
07mynumer Sim Only 24 Month Set 3 #13200903 | 30GB Plus, Unlimited UK Minutes, Unlimited UK Texts
Is this the same thing? I even got an email about it too but I haven't requested anything
on 07-09-2023 21:03
Yes, same thing.
Yours is a billing adjustment.
on 07-09-2023 21:08
on 07-09-2023 21:08
Thank you for replying.
So the 'order' is from 02 just an adjustment and there's nothing to worry about?
on 07-09-2023 21:09
That's correct @CEllis