Vas change

[JM-1]

Hi I had a text about and order I made but I did not make any orders…

does anyone know anything about this and what it means ?

I called o2 but I could not understand what he was saying! 
thanks 

[MI5]

@JM-1 

It's just an automated system message that gets sent out when customers are moved to the new billing system. 

Nothing to worry about.

[madasaf1sh]

@JM-1 

It is a random text message sent out by the system, when you are moved to the new billing system...

Normally nothing to worry about, and you can login to myo2 to make sure no orders are on the account

[JM-1]

Bit disconcerting.

[MI5]

Exactly what we all said when we found out @JM-1 

O2 need to be clearer but they won't be, of course......

[JM-1]

Thanks all

[CEllis]

I'm just had this message too then I checked my account it said this:

ORDER TYPE:VasChange

07mynumer Sim Only 24 Month Set 3 #13200903 | 30GB Plus, Unlimited UK Minutes, Unlimited UK Texts

Is this the same thing? I even got an email about it too but I haven't requested anything

[MI5]

@CEllis 

Yes, same thing.

Yours is a billing adjustment.

[CEllis]

Thank you for replying.

So the 'order' is from 02 just an adjustment and there's nothing to worry about?

[MI5]

That's correct @CEllis